Privacy Policy
1. Introduction
SparkPoint Solar Lda ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, physical address, and payment details.
Technical Information: IP address, browser type, operating system, and website usage data collected through cookies and similar technologies.
Project Information: Details related to solar installation projects, including site assessments and energy usage data.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide, manage, and improve our services.
To process payments and manage contracts.
To communicate with you regarding project updates, promotions, or company news.
To comply with legal obligations.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Third parties who assist in delivering our services (e.g., payment processors, IT support).
Legal Obligations: When required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights
Depending on your location, you may have the following rights:
Access to the personal data we hold about you.
Request correction or deletion of your personal data.
Object to or restrict certain data processing activities.
Data portability.
To exercise your rights, please contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
9. International Data Transfers
If you are accessing our services from outside Portugal, please note that your information may be transferred to, stored, and processed in countries where data protection laws may differ.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: hello@sparkpointsolar.com
Phone: (+351) 961 521 861
Address: Sparkpoint Solar Lda
Monsanto, Idanha-a-Nova
6060-083, PORTUGAL
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.